At Central California Faculty Medical Group and University Centers of Excellence, our top priority is the health and safety of our patients, providers, and staff.
In an effort to provide updated information to patients about frequently asked questions, policies and procedures, and the status of the COVID-19 pandemic, we have aggregated information from the Center for Disease Control and Prevention, Fresno County Department of Public Health, California Department of Public Health, and CCFMG Operations. Rest assured we are in close communication and working closely with the Fresno County Department of Public Health, Community Medical Centers, and UCSF Fresno to ensure we are following all recommendations to provide the best possible care for patients.
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Local Health Care Partners
Visitor Policies
University Centers of Excellence Clinics
At this time, visitors to the University Centers of Excellence clinics will be limited to one additional person per patient. All other visitors will be asked to wait outside or elsewhere. If a patient or the person with them has respiratory illness symptoms, we ask that they stay home and contact their primary care physician for further evaluation and/or treatment.
This policy can vary by office. Please contact the office if you have questions prior to your appointment. A list of all University Centers of Excellence clinics can be found here.
Central California Faculty Medical Group Corporate Office
The corporate office for Central California Faculty Medical Group will be limiting visitors. Anyone who is not an employee must call (559) 453-5200 prior to their visit. All nonessential visitors will be asked to reschedule their business for a later date.
Both of the above policies are effective March 13, 2020, and are subject to change based on available information.
Frequently Asked Questions About COVID-19
Expert faculty physicians Geetha Sivasubramanian, MD, Alan Kelton, MD, and Christina Maser, MD, FACS, answer the most frequently asked questions bout the mRNA COVID-19 vaccines.
Patient Appointments
Please be advised that patients may receive a call in the coming weeks to reschedule any non-essential appointments for a later date. This postponement of appointments will allow physicians and staff to provide the highest level of care to those who need it most.
If you would like to reschedule your appointment or do not feel well enough to attend, please call the office as soon as possible. No-show appointment fees will be temporarily waived at this time.
Patients who choose to come to their appointment will be screened for respiratory illnesses at each practice site, prior to their appointment. Patients may be asked to wait in a room away from other patients due to their symptoms. We appreciate our patients’ understanding through this process as we work to ensure the safety of our patients, providers, and staff.
These policies are effective beginning Monday, March 16, 2020, and are subject to change based on available information.
Patients and visitors entering a University Centers of Excellence clinic must wear a cloth mask or equivalent face-covering. For more information on our visitor policy, please see the section titled "Visitor Policies" on this page.
The Order of the Health Officer was amended on May 20, 2020. This amended order included more specific guidance on the masking policy for any places of business in Fresno County. For more information, please review Section 9 of the order amended on May 20, 2020 here.
Telehealth appointments are now available at most offices! Please contact your provider's office for more information.
Due to the Covid-19 pandemic, we are urging our patients to use our Telehealth virtual services.
How does it work?
- We can connect you with your physician via video visit through an easy to use app that can be downloaded on your smartphone, PC, or tablet.
What are some of the benefits?
- By using this Telehealth service, you can stay home while still being seen by your doctor.
- During this time when it’s important to limit social contact, we strongly encourage all patients to participate in Telehealth appointments.
Frequently Asked Questions About Billing
At this time, to protect patients and staff we will not be accepting in-person payments at our corporate office. Patients can pay their bill by calling us at (559) 453-5231, visit us online at https://my.universitymds.com/pcisportal.site/quickpay, or by mail at 2625 E. Divisadero St. Fresno, CA 93721.
No, at this time CCFMG is waiving late fees for patient bills.
Please contact our Customer Service representatives at (559) 453-5231. They will be able to help answer questions regarding patient statements during this time.
Please contact our Customer Services representatives at (559) 453-5231.