Office Manager – University Neurosciences Institute

Full Time Fresno, CA Currently Available

JOB PURPOSE
Responsible for the day-to-day management of staff and office operations to ensure a productive and patient-centered environment.

JOB QUALIFICATIONS

Education:
• High School diploma or equivalent. Associate’s or Bachelor’s degree in health administration preferred.

Experience:
• Minimum three years experience in a lead role in a physician’s office or similar ambulatory healthcare setting.
• Work experience in a neurology/neurosciences/surgery practice desired.
• Previous supervisory experience required.

PERFORMANCE REQUIREMENTS:

Knowledge:
• Knowledge of basic accounting procedures, medical billing and coding practices.
• Knowledge of medical practices, terminology and reimbursement policies.
• Knowledge of a variety of medical office procedures, laboratory and testing procedures.

Skills:
• Advanced computer skills with knowledge and experience in medical billing software and MS Word applications.
• Skill in planning, organizing, delegating and supervising.
• Skill in evaluating the effectiveness of existing methods and procedures.
• Skill in problem solving.
• Exceptional customer service skills.

Abilities:
• Ability to interact with patients, medical and administrative staff, and the public effectively.
• Ability to set priorities among multiple requests.

Equipment Operated:
• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment:
• Position in a well lighted medical office environment. Possible exposure to communicable diseases, biohazards, and other conditions common in a medical office setting. Frequent contract with a variety of people.

Physical Requirements:
• Involves sitting approximately 80 percent of the day, walking or standing the remainder. Some bending, stooping, and lifting up to 15 pounds.

Responsibilities

• Monitor and coordinate office staffing needs with respect to patient demand, physician schedules and available support staff. Recommend need for additional support staff to Faculty Practice Manager.
• Evaluate office operations, monitor trends, and implement changes as required to improve practice operations and patient flow.
• Develop, update and maintain policies and procedures for patient care, provider authorization, safety and regulatory requirements.
• Ensure accurate and timely submission of all physician charges to the administrative billing office. Communicate with billing personnel on any outstanding issues.
• Act as a liaison to patients, site physicians, administrative support and billing personnel, insurance providers and outside vendors to ensure good communication and efficient workflow practices.
• Provide timely performance reviews and ensure staff is provided with the necessary training and resources to perform their job duties.
• Coordinate the purchase of office supplies and maintenance of office supply inventory.
• Negotiate facility and service contracts.
• Coordinate building maintenance and janitorial service to ensure the work environment is safe and meets cleanliness standards.
• Approve invoices from outside vendors and submit check requests to accounts payable for payment.
• Remain current in private practice site management through literature review, membership in professional associations and attendance at relevant training seminars or workshops.
• Actively participate in physician and departmental meetings.
• Develop and adhere to a schedule for regular office staff meetings.
• Promote the mission, values and foundations of CCFMG at all levels in the organization and to our internal and external customers.

Interested candidates should click on the application icon below to submit your CV for consideration.

Jennifer Haddadin, Human Resources Administrator F: Apply For This Position
University Neurosciences Institute Learn More »